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Page Last Updated:
Thursday, 28 December 2006 |
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Home>About Us
Whitehorse Manningham Regional Library Corporation was established in 1996 to provide library services throughout the municipalities of Whitehorse and Manningham to residents in all age, interest and ethnic groups. Responsibility for management and operation rests with the Board of the Corporation which comprises Councillors, Council officers and community members representing the Cities of Manningham and Whitehorse. The CEO of the Library Corporation is responsible to the Board of the Corporation for effective planning, management and financial control of library operations.
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| Vision | | To provide an innovative, cost effective library service that is responsive to change, tackles the challenge of the information revolution, offers excellent customer service, provides accessible, diverse and relevant collections, and which is vital to the communities it serves.
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| Mission | | To provide a high quality, customer driven library and information service that meets the needs of our communities to enrich their quality of life.
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| Values | | Quality, continuous improvement and best practice
High quality services that respond to the changing needs and expectations of our customers and provide value for money.
Customer focus
Services which are clearly customer focused and for which we are accountable.
Equitable access
Equitable access to information, recreational and educational resources and services.
Staff support and development
The Corporation values the role of all employees in the organisation and is committed to their continuous training and improvement.
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| Objectives |
 | To provide accessible, accountable and responsive services of high quality. | | To meet relevant performance benchmarks by the provision of quality staff and resources and the implementation of quality processes, continuous improvement and innovation. | | To provide a diverse and comprehensive library collection and information resources that meet community expectations.
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